TIDE-WIRE CRM
One place for every lead, job and follow-up.
A customer management system built for small businesses and contractors: catch every lead, book the work, send the quote, get paid, and let follow-ups run themselves.
Win more of your leads
- Website forms, chat, online bookings and missed calls become leads automatically
- Drag-and-drop pipeline with job values and stages you set yourself
- Hot, warm and cold lead scoring with suggested next steps
- A to-do list for every stage, assigned to the right person
Every conversation in one place
- Texts, emails, calls and voicemails on one timeline per customer
- Missed-call text-back and an inbox of everyone waiting on a reply
- Texting through your own phone service (Twilio, Quo or Zoom Phone)
- Saved replies, branded emails and one-click broadcasts
Booking that runs itself
- Your own online booking page, shared across your team
- Confirmations and reminders the day before and two hours before
- Two-way sync with Google Calendar and Outlook
- Customers move or cancel with their own link
Quote, schedule and get paid
- Quotes and proposals with trade templates, job photos and e-signature
- Work orders with crew checklists and printable crew sheets
- Invoices with deposits, card payments through Stripe, cash and check
- A customer page to accept quotes, pay invoices and book visits
Automations and AI help
- Follow-ups, reminders and review requests on autopilot
- Ready-made automations, plus a builder for your own
- AI call summaries and drafted replies — nothing sends without you
- Google reviews on the customer's record, with replies from the CRM
Built for your team
- Reports by source, campaign, town and service, plus a weekly email
- Installable phone app with notifications for new leads and payments
- Per-person permissions, two-step sign-in and an activity log
- Import contacts from Excel or CSV; starting setups for painting, home services, lawn care and cleaning
Pricing
Simple, upfront pricing.
Already have a website you're happy with
CRM on its own
$799 one-time setup
+ $99/month to use
- Setup, branding and your starting pipeline
- Training and support
- Connects to your existing website forms
Getting a new TIDE-WIRE website
Add it to your website build
$499 one-time setup
+ $50/month to use
$149/month total with TIDE-WIRE hosting, backups and support
- Everything in the CRM on its own
- Website forms and booking wired straight in
- One monthly bill for your site and CRM
Monthly usage
Both plans include 500 texts, 300 call minutes, and 200 AI requests each month. Usage beyond that is added to your next monthly invoice at $0.03 per text, $0.02 per call minute, and $0.02 per AI request. Unused allowance doesn't carry over. You can check this month's usage anytime under Settings in your CRM.